Monitoring Indexing is a very critical as part of Preventive Monitoring in any Documentum Environment. A few tips in this regard are as follows.
1. Monitor how many items are there in the queue in failed or warning or acquired status. another type of status is “empty” or “blank” status. When it is acquired, means these items have already been acquired in the queue for indexing.
2. Undoubtedly, the failed items can be resubmitted for indexing.However, you need to monitor why the items wther fail or come up with a warning message. Are they the right format to be indexed? Are they password protected? Is there any timeout while indexing etc.
3. Keeping the indexing queue cleaned will help tracking what is going on in the indexing process. many times , you find that the object types other than document types are submitted for indexing. eg: dm_job. Ensure that your business requires these types to be submitted for indexing.Generally, these types do not need to be in the indexing queue.
4. As and when indexing takes place, the numbers in the FAST Admin UI should change. If they do not change, then there is every reason to suspect that something might be going wrong.
We ll discuss a few more in next topic.
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